track order – Blackinton https://help.blackinton.com Help Center Thu, 06 Dec 2018 13:42:44 +0000 en-US hourly 1 https://wordpress.org/?v=5.9.13 How Do I Track Shipment? https://help.blackinton.com/how-do-i-track-shipment/ Wed, 07 Nov 2018 16:33:05 +0000 https://help.blackinton.com/?p=174 TRACK SHIPPING

If your order is in shipped status on the order dashboard then you can track the shipment of your order.  To track shipment following the below instructions:

  1. Open your order in View mode (on order dashboard under Action Drop Down Box)
  2. Find the line item you would like track 
  3. Scroll to its Factory Order Number (located bottom middle section of each line item)
  4. The order number is a hyperlink, click on it and a window will open (this is the factory order ticket)
  5. Scroll to the bottom of the ticket until you get to the bottom and see a Tracking# this number is a hyperlink to the carriers site
  6. Click the tracking number to track the shipment

IF There Is Only One Item On Your Order it is easiest to just go to shipped on the order dashboard.  Find your order and go to the right under order status, and under order status you will see the word shipped with track order in green.  Click on track order and you will be brought to the appropriate carriers site.

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