Why Does My Order Show Up As Cancelled?

CANCELLATION STATUS AND WHAT IT MEANSIf your order shows up in cancelled status, and you did not cancel the order, it means Blackinton had an issue and is working on the order. Within 24 hours the order should show up in the confirmed state (if it does not call us). Essentially, behind the scenes Blackinton […]

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How do I Check the Status of my Order?

CHECKING SCHEDULED SHIP DATE You can only check on the status of an order if it is in Confirmed or Shipped State.  If your order is in shipped or confirmed status you can track each line item. Many orders do not ship complete. To check when your line item is scheduled to ship do the […]

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