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	<title>shipped &#8211; Blackinton</title>
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		<title>How Do I Track Shipment?</title>
		<link>https://help.blackinton.com/how-do-i-track-shipment/</link>
		
		<dc:creator><![CDATA[Sharyn Dunn]]></dc:creator>
		<pubDate>Wed, 07 Nov 2018 16:33:05 +0000</pubDate>
				<category><![CDATA[Shipping]]></category>
		<category><![CDATA[delivery]]></category>
		<category><![CDATA[ship]]></category>
		<category><![CDATA[shipped]]></category>
		<category><![CDATA[shipping]]></category>
		<category><![CDATA[track order]]></category>
		<guid isPermaLink="false">https://help.blackinton.com/?p=174</guid>

					<description><![CDATA[TRACK SHIPPING If your order is in shipped status on the order dashboard then you can track the shipment of your order.  To track shipment following the below instructions: Open your order in View mode (on order dashboard under Action Drop Down Box) Find the line item you would like track  Scroll to its Factory [&#8230;]]]></description>
										<content:encoded><![CDATA[<p><span style="color: #ff6600; font-family: tahoma,arial,helvetica,sans-serif; font-size: 14pt;"><strong>TRACK SHIPPING</strong></span></p>
<p><span style="font-family: tahoma,arial,helvetica,sans-serif;">If your order is in shipped status on the order dashboard then you can track the shipment of your order.  To track shipment following the below instructions:</span></p>
<ol>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;">Open your order in View mode (on order dashboard under Action Drop Down Box)</span></li>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;">Find the line item you would like track </span></li>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;">Scroll to its Factory Order Number (located bottom middle section of each line item)</span></li>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;">The order number is a hyperlink, click on it and a window will open (this is the factory order ticket)</span></li>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;">Scroll to the bottom of the ticket until you get to the bottom and see a Tracking# this number is a hyperlink to the carriers site</span></li>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;">Click the tracking number to track the shipment</span></li>
</ol>
<p><span style="font-family: tahoma,arial,helvetica,sans-serif;"><span style="text-align: left; color: #333333; text-transform: none; text-indent: 0px; letter-spacing: normal; font-size: 16px; font-style: normal; font-variant: normal; font-weight: 400; text-decoration: none; word-spacing: 0px; display: inline !important; white-space: normal; cursor: text; orphans: 2; float: none; -webkit-text-stroke-width: 0px; background-color: transparent;"><span style="font-size: 11pt;"><strong>IF There Is Only One Item On Your Order </strong>it is easiest to just go to shipped on the order dashboard.  Find your order and go to the right under order status, and under order status you will see the word shipped with <span style="color: #008000;">track order</span> in green.  Click on<span style="color: #008000;"> track order</span> and you will be brought to the appropriate carriers site.</span></span></span></p>
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			</item>
		<item>
		<title>What do the Different Order Status Mean?</title>
		<link>https://help.blackinton.com/what-do-the-different-order-status-mean/</link>
		
		<dc:creator><![CDATA[Sharyn Dunn]]></dc:creator>
		<pubDate>Thu, 01 Nov 2018 12:14:13 +0000</pubDate>
				<category><![CDATA[Order Questions]]></category>
		<category><![CDATA[cancelled]]></category>
		<category><![CDATA[confirmed]]></category>
		<category><![CDATA[dashboard]]></category>
		<category><![CDATA[draft]]></category>
		<category><![CDATA[menu]]></category>
		<category><![CDATA[order]]></category>
		<category><![CDATA[ordering]]></category>
		<category><![CDATA[recent]]></category>
		<category><![CDATA[review]]></category>
		<category><![CDATA[shipped]]></category>
		<category><![CDATA[status]]></category>
		<category><![CDATA[submit]]></category>
		<category><![CDATA[submitted]]></category>
		<guid isPermaLink="false">https://help.blackinton.com/?p=147</guid>

					<description><![CDATA[UNDERSTANDING THE ORDER DASHBOARD ALL – A master listing of all your orders regardless of the state of the order RECENT – Lists from top to bottom the most recently opened / worked on order DRAFT – Lists all orders being configured, that have not been submitted REVIEW – Lists all orders in “review” state [&#8230;]]]></description>
										<content:encoded><![CDATA[<p><span style="color: #ff6600; font-size: 12pt;"><strong><span style="font-family: tahoma,arial,helvetica,sans-serif;">UNDERSTANDING THE ORDER DASHBOARD</span></strong></span></p>
<ul>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;"><strong>ALL</strong> – A master listing of all your orders regardless of the state of the order </span></li>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;"><strong>RECENT</strong> – Lists from top to bottom the most recently opened / worked on order</span></li>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;"><strong>DRAFT</strong> – Lists all orders being configured, that have not been submitted</span></li>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;"><strong>REVIEW</strong> – Lists all orders in “review” state which is draft, EXCEPT review allows for one click submission</span></li>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;"><strong>SUBMITTED</strong> – You have placed the order, you have 1 hour to recall it back to draft if there is an error on it (You would just need to pick RECALL on drop down menu and the order goes back to draft status)</span></li>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;"><strong>CONFIRMED</strong> – Blackinton has reviewed the order and it is being manufactured</span></li>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;"><strong>SHIPPED</strong> – Your order is on its way</span><br />
<span style="font-family: tahoma,arial,helvetica,sans-serif;">A multi-line item order is moved to shipped once the first line item on that order ships – it doesn’t necessarily mean the entire order shipped. You will need to look at each line item for status.</span></li>
<li><span style="font-family: tahoma,arial,helvetica,sans-serif;"><strong>CANCELED</strong> – Lists all orders that Blackinton has canceled upon your request</span></li>
</ul>
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