https://help.blackinton.com Help Center Thu, 01 Nov 2018 12:16:10 +0000 en-US hourly 1 https://wordpress.org/?v=5.9.13 https://help.blackinton.com/what-do-the-different-order-status-mean/ Thu, 01 Nov 2018 12:14:13 +0000 https://help.blackinton.com/?p=147 UNDERSTANDING THE ORDER DASHBOARD

• ALL – A master listing of all your orders regardless of the state of the order
• RECENT – Lists from top to bottom the most recently opened / worked on order
• DRAFT – Lists all orders being configured, that have not been submitted
• REVIEW – Lists all orders in “review” state which is draft, EXCEPT review allows for one click submission
• SUBMITTED – You have placed the order, you have 1 hour to recall it back to draft if there is an error on it (You would just need to pick RECALL on drop down menu and the order goes back to draft status)
• CONFIRMED – Blackinton has reviewed the order and it is being manufactured
• SHIPPED – Your order is on its way
  A multi-line item order is moved to shipped once the first line item on that order ships – it doesn’t necessarily mean the entire order shipped. You will need to look at each line item for status.
• CANCELED – Lists all orders that Blackinton has canceled upon your request

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