1. Once you configure a product and click add to order you are brought to the order review screen, from here you can either duplicate this line item or add a totally different product
2. To duplicate the line item – in the bottom right you will see item action drop down – pick duplicate
   
   1. After you duplicate the line item you choose the red edit under the product description to go back to the product configuration page.
3. To add a totally different product from the order review screen scroll down to the bottom of the page and click the (+) Products button  this will bring you to the product menu where you can choose any product within our database to begin configuring.

We are often asked how do I get back to my product after entering my special instructions?  In the upper right hand corner of the screen there is a button that says back to product with an orange arrow.  Click this.

If you are looking for a product and can’t find it the first thing you will want to do is ensure you are typing in the style number correctly.  Most of our style numbers start with a letter and are followed by a series of number.  There is no space or characters between the letter and number.  Some of our style numbers have letters at the end, in this case they are always serpated with a – “dash”.  Below is our typical naming convention.

A1234-B 

Still can’t find the product?

It could potentially be that the product category is not set up in the system yet.  Do you see other products like the one your searching for?  If not it is most likely that product line has yet to be launched.  

If you still have concern that the item is missing give customer service a call and provide the style number you are looking for.  We will look into it and if the product can be set up it will be.