notification – Blackinton https://help.blackinton.com Help Center Tue, 23 Jul 2019 17:09:05 +0000 en-US hourly 1 https://wordpress.org/?v=5.9.13 How Do I Send My Customers Shipping Notifications? https://help.blackinton.com/how-do-i-send-my-customers-shipping-notifications/ Tue, 23 Jul 2019 16:12:52 +0000 https://help.blackinton.com/?p=283 YOU CAN TURN ON AND OFF SHIPPING NOTIFICATOINS FOR YOUR CUSTOMERS
As you create / submit orders you can turn on shipping notifications for your customers by clicking a switch.  The default is no notification. 

  1. Start an order and add all the products you would like to order
  2. At the shopping cart page click Finalize – you will be brought to the shipping page
  3. On this page scroll to the bottom of the page
  4. You will see Customer Shipment Notifications O Yes   O No
  5. Click on the circle in front of yes and a box will appear
  6. If you have already added an email address for your contact in the address book their address will automatically appear
  7. If you do not have an email address tied to this contact you will need to enter it in the box (See Below), if you need to enter multiple email addresses separate them by semicolon ;  

]]> How Do Others From My Company Receive Shipping Notifications? https://help.blackinton.com/how-do-others-from-my-company-receive-shipping-notifications/ Tue, 23 Jul 2019 15:55:55 +0000 https://help.blackinton.com/?p=280 HOW OTHERS FROM YOUR COMPANY CAN RECEIVE SHIPPING NOTIFICATIONS
If there are other folks from your company who want to receive a shipping notification each time an order ships, follow the steps below.

  1. Login to the web wizard
  2. In the upper right hand corner you will see your name Click On Your Name
  3. A box will appear, in this box you will see a hyperlink System Settings
  4. Click on the System Settings link
  5. A Settings window will appear
  6. Under Shipped, to the right, is a toggle switch after The following additional email addresses will be notified when any items of ANY order have shipped 
  7. Turn this switch on by clicking on it (it will turn blue) a box will appear
  8. Inside this box list each email address of folks who would like a notification each time an order ships (see below) ***email addresses must be separated by semicolons ;
  9. DO NOT put your email address here… if you want notifications just put a check mark in the box in front of notify me when an order i create ships

]]> How Do I Sign Up To Receive Shipping Notifications? https://help.blackinton.com/how-do-i-sign-up-to-receive-shipping-notifications/ Tue, 23 Jul 2019 15:42:38 +0000 https://help.blackinton.com/?p=278 TURNING ON SHIPPING NOTIFICATIONS
To ensure you receive a shipping notification each time an order you placed ships please follow the steps below.

  1. Login to the web wizard
  2. In the upper right hand corner you will see your name Click On Your Name
  3. A box will appear, in this box you will see a hyperlink System Settings
  4. Click on the System Settings link
  5. A Settings window will appear
  6. Under Shipped (in red box)
  7. Put a check box in front of Notify Me When An Order I Create Is Shipped / Click Save (see below)

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