make change – Blackinton https://help.blackinton.com Help Center Thu, 01 Nov 2018 12:50:23 +0000 en-US hourly 1 https://wordpress.org/?v=5.9.13 How do I Change Something on my Order? https://help.blackinton.com/how-do-i-change-something-on-my-order/ Thu, 01 Nov 2018 12:50:23 +0000 https://help.blackinton.com/?p=151 MAKING CHANGES TO AN ORDER
If your order is in submitted state you can recall the order into draft mode, make your edits, then resubmit your order to Blackinton.  If your order has gone to Acknowledged or Confirmed state you would need to call customer service and ask for their assistance.  

]]> How do I Edit my Customers and Contacts? https://help.blackinton.com/how-do-i-edit-my-customers-and-contacts/ Wed, 31 Oct 2018 18:41:34 +0000 https://help.blackinton.com/?p=144 EDITING YOUR CUSTOMERS 

To edit an address or contact information go to Customers/Manage on the menu.  In the search box start typing the customer’s name you are looking for the and system will search as you type.  Upon finding your customer on far right of the customers information under action click on edit.

  • Your customer window will open
  • If you need to edit the address click on the address tab, find the address box on the left and click on it
  • The address will populate on the right portion of the screen
  • Begin making your edits
  • When finished click update in the bottom right
  • Then click save customer to close the window

To edit contact information you would follow the same steps above excpet you would start by clicking on the Contacts tab.

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