This tutorial walks you through the process of configuring and ordering our laser engraved commendation bars. The key thing to remember is the only bars that can be engraved are the commendation bars that style number ends in -LS.
All posts by Sharyn Dunn
Why Does My Order Show Up As Cancelled?
CANCELLATION STATUS AND WHAT IT MEANSIf your order shows up in cancelled status, and you did not cancel the order, it means Blackinton had an issue and is working on the order. Within 24 hours the order should show up in the confirmed state (if it does not call us). Essentially, behind the scenes Blackinton […]
I’m Ordering A Wallet And It Is Asking Me To Verify Badge Style Compatibility?
VERIFYING YOUR BADGE WILL FIT IN OUR WALLET / CASEOur system checks two things when you order a wallet / case. If the wallet / case you are ordering is recessed, the system checks to ensure we have a cut out for the badge. If we do not the system will return the message “No […]
How Do I Turn A Quote Into An Order?
TURNING A QUOTE INTO AN ORDER This is a very easy and powerful task. Follow the steps below. Go to the Quote Dashboard and find the quote you would like to convert to an order Under action choose Order, a window will pop up asking if it is ok to convert the quote to an order, […]
My Customer’s Panel Is Not In The System, What Do I Do?
I CAN’T FIND A PANEL, WHAT DO I DO? The first thing you should do if you can’t find your panel is change the font and see if you can find the panel. If you still cannot find the panel – go to #2 Try searching for only part of the word. For instance, […]
The System Won’t Allow Me To Pick A Seal
THE SYSTEM SAYS SEAL IS INCOMPATIBLE, WHAT DO I DO? If the system says the seal you are choosing is incompatible seal to small or to large, the system is telling you that badge is not set up to take that seal size. If you know you have ordered the seal in the past, call […]
How Do I Change My PO#?
CHANGING THE DEALER PURCHASE ORDER NUMBER If your order is in draft/submitted mode and you realize at any point the purchase order number is wrong and you need to change it follow the below steps. If you order is not open, go to the Order Dashboard, find the order, go to action (far right) and click […]
Understanding Commendation Bar Sections/Colors
COMMENDATION BAR SECTIONS/COLORS A section within a commendation bar is anything that takes color. We count our sections left to right and top to bottom. The purple heart commendation bar is considered a two section bar, as the heart takes color. In the web/wizard you have the ability to change the colors of each section […]
Configuring/Ordering Commendation Bars
This tutorial walks you through the process of configuring and ordering an enamel commendation bar.
How do I get back to my product after entering Special Instructions?
SPECIAL INSTRUCTIONS We are often asked how do I get back to my product after entering my special instructions? In the upper right hand corner of the screen there is a button that says back to product with an orange arrow. Click this.