My Customer’s Panel Is Not In The System, What Do I Do?

I CAN’T FIND A PANEL, WHAT DO I DO?  

  1. The first thing you should do if you can’t find your panel is change the font and see if you can find the panel.  If you still cannot find the panel – go to #2
  2. Try searching for only part of the word.  For instance, Attleboro can be spelled Attleboro or Attleborough.  In the search type Attl and see what the results are.
  3. If you still cannot find the panel call customer service and explain that you cannot find a panel, the information we will need is:
    1. Badge style number
    2. Which panel on the badge are you trying to find?  2, 3, 5, 6 etc… 
    3. What is the lettering you are looking for on the panel?
    4. What is the panel style number if you know it?
  4. We will look into this and if we find a panel missing from the system, we will add the panel to the system
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